I'm experiencing abuse
Things can change

If you’re experiencing abuse of any kind in your relationship you’ve come to the right place. No matter if it’s support to keep safe where you are now or help to find immediate safe accommodation, we can help. You’re not trapped, and you don’t have to go through this alone.

If you’re experiencing abuse of any kind in your relationship you’ve come to the right place

 

Click one of the buttons below to find out more

How we help

There’s no typical relationship which means there isn’t just one way we can help, however, here are a few of the ways we can support you if you’re currently in an abusive or violent relationship:

• Immediate safety planning

• Safe accommodation for you and your children

• Advice and guidance

• Ongoing support programmes and one-to-one support for you and your children

Whatever your story we’ll find support that’s right for you. Get in touch with our team to see how we can help.

How we've made a difference

First and foremost, we’re here to listen to what you’re going through and what you need to keep safe.

Then, we’ll recommend support specific to your situation – whether that’s connecting you and your children with our safe accommodation options or guiding you on how to increase your safety at home. We can provide as much or as little help and assistance as you feel is right for you.

Don’t let what you think we might say stop you from calling us. You can live a life free from relationship abuse. Our team is here to help you do that.

Our promises to you

We're always by your side

We’re always by your side

If you feel trapped and isolated by abusive behaviour, know that you don’t have to go through this alone. We’ll be here to support and walk alongside you when you need someone to be there. That’s a promise.

We're open to everyone

We’re open to everyone

Anyone can be affected by relationship abuse. That’s why we work with people from all walks of life, all genders and all ages. If we don’t have a programme that’s right for you, we’ll point you in the right direction to ensure you’re taken care of.

We’ll value your safety

We’ll value your safety

We understand that reaching for support isn’t easy. Our expertise and experience means we really do understand how important confidentiality and flexibility is for your safety. We’ll work with you to find a plan that prioritises that.

We’ll respect your choices

We’ll respect your choices

We’ll listen to what you want, and we won’t judge or force you into something that you don’t feel is right for you. No matter what you choose, we’ll make our support work for you.
Find out more about Glow

Imagine a world where no one has to live through an abusive relationship or feel trapped in the cycle of abusive behaviour. That world is possible, but it starts at the heart of the issue, working to end abuse at the source and bringing recovery, education and prevention together to make a lasting impact

Ways to get in touch
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.
Call us

If you live in North Staffordshire: 0330 0945 559 9am–5pm, Monday to Friday.

If you live in Derby or Derbyshire: 0133 2985 111 9am-8pm, Monday to Friday and 10am-4pm Saturday.

If you are in immediate danger please call 999

Text us

If you need advice or support about domestic abuse, text 07451 288 150

The service operates 7 days a week from 10am until 10pm and we will get back to you within 24 hours.

On Mondays and Thursdays, the helpline will be staffed by our dedicated children and young people team, between 4pm and 10pm, to help support those experiencing or witnessing abuse.

Trying to contact us after 5pm?

If we’re not available, we recommend you call:

Looking for a refuge?
Visit our Get in Touch page and scroll down to the section called ‘A life-changing decision for a better future’.
Your data, your rules

We’ll only ask for your information that we absolutely need in order to help you. Click here to view our privacy statement

Send us a message and we'll get back to you
Erase your tracks online

Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.