Need someone to talk to or know someone who does?
If you are in immediate danger please call 999
We know it can be scary to make a change on your own, and if you’re thinking of leaving the person who is hurting you, we want you to stay safe, so make sure you have a plan.
Before you leave keep money, an extra set of keys, important documents, any medicine and spare clothes in a safe place, or with someone you trust, and make sure you have a way to contact us.
If you live in North Staffordshire: 0330 0945 559, 9am–5pm, Monday to Friday.
If you live in Derby or Derbyshire: 0133 2985 111, 9am-8pm, Monday to Friday and 10am-4pm Saturday.
If you are in immediate danger please call 999.
If we’re not available, we recommend you call:
- National 24 hour domestic violence helpline: 0808 2000 247
- Mankind (weekdays 10am – 4pm): 01823 334244
- National LGBT+ Domestic Abuse Helpline: 0800 9995428
If you’re worried about your own behaviour, please contact Respect for free: 0808 802 4040
Send us an email at [email protected] and we’ll get back to you as soon as possible.
If you need support to find safe accommodation get in touch with one of our refuges. We understand the risks you’re facing, and we’ll help you. If we don’t have space in one of our refuges, we will find somebody who does. We will never leave you on your own.
Newcastle under Lyme refuge
Newcastle under Lyme refuge
Get in touch:
01782 713737
Stoke-on-Trent refuge
Stoke-on-Trent refuge
Get in touch:
01782 817055
Staffordshire Moorlands refuge
Staffordshire Moorlands refuge
Get in touch:
01538 267093
Make a complaint
Make a complaint
If so, we want to hear about it so we can put things right.
To make a complaint, click the link below and complete our online form.
Press enquiry?
Press enquiry?
Alex Green – Head of Communications and Engagement
07970 944176
Laura Weston – Communications and Marketing Manager