A life-changing decision for a better future
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.

Need someone to talk to or know someone who does?

If you are in immediate danger please call 999

We're still helping you to glow

Following Government and Public Health England advice for Coronavirus (COVID-19) we are currently operating the majority of our services as normal.

However, for your safety and wellbeing we have stopped all group work and drop-in sessions.

We’re still available Monday to Friday, 9am-5pm to provide our usual support and guidance by phone, email, text and WhatsApp video calls. Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.

For the safety and wellbeing of our customers and to reduce the spread of the Coronavirus we have made some changes to the way we deliver some of our services.

You are NEVER worth the abuse

We know it can be scary to make a change on your own, and if you’re thinking of leaving the person who is hurting you, we want you to stay safe, so make sure you have a plan.

Before you leave keep money, an extra set of keys, important documents, any medicine and spare clothes in a safe place, or with someone you trust, and make sure you have a way to contact us.

If you're ready to get in touch
Ways to get in touch
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.
Call us

If you live in North Staffordshire: 0330 0945 559 9am–5pm, Monday to Friday.

If you live in Derby or Derbyshire: 0133 2985 111 9am-8pm, Monday to Friday and 10am-4pm Saturday.

If you are in immediate danger please call 999

Text us

If you need advice or support about domestic abuse, text 07451 288 150

The service operates 7 days a week from 10am until 10pm and we will get back to you within 24 hours.

On Mondays and Thursdays, the helpline will be staffed by our dedicated children and young people team, between 4pm and 10pm, to help support those experiencing or witnessing abuse.

Trying to contact us after 5pm?

If we’re not available, we recommend you call:

Looking for a refuge?
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A life-changing decision for a better future

Newcastle under Lyme refuge

Newcastle under Lyme refuge

You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.

Get in touch:

01782 713737

Stoke-on-Trent refuge

Stoke-on-Trent refuge

You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.

Get in touch:

01782 817055

Staffordshire Moorlands refuge

Staffordshire Moorlands refuge

You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.

Get in touch:

01538 267093

Erase your tracks online
Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.
Looking to do something else?

Make a complaint

Make a complaint

Sometimes we don’t get things right the first time.
If so, we want to hear about it so we can put things right.
To make a complaint, click the link below and complete our online form.
Make a complaint

Press enquiry?

Press enquiry?

For press and media enquiries contact:
Sarah Pye – Head of Communications and Engagement

01782 817055

sarah.pye@honeycombgroup.org.uk

Laura Weston – Marketing Project Manager

01782 743841

laura.weston@honeycombgroup.org.uk

Make a donation

Make a donation

No matter how big or small your donation, your money helps us make the future of relationships safer and stronger. Just £1 could change someone’s life.
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