Help us to address, overcome and end domestic abuse
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A life-changing decision for a better future
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.
Need someone to talk to or know someone who does?
If you are in immediate danger please call 999
For the safety and wellbeing of our customers and to reduce the spread of the Coronavirus we have made some changes to the way we deliver some of our services.
Ways to get in touch
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.
Call us
If you live in North Staffordshire: 0330 0945 559 9am–5pm, Monday to Friday.
If you live in Derby or Derbyshire: 0133 2985 111 9am-8pm, Monday to Friday and 10am-4pm Saturday.
If you are in immediate danger please call 999
Text us
If you need advice or support about domestic abuse, text 07451 288 150
The service operates 7 days a week from 10am until 10pm and we will get back to you within 24 hours.
On Mondays and Thursdays, the helpline will be staffed by our dedicated children and young people team, between 4pm and 10pm, to help support those experiencing or witnessing abuse.
Trying to contact us after 5pm?
If we’re not available, we recommend you call:
- National 24 hour domestic violence helpline: 0808 2000 247
- Mankind (weekdays 10am – 4pm): 01823 334244
Looking for a refuge?
Continue scrolling down on this page to the section called ‘A life-changing decision for a better future’.
Send us a message and we'll get back to you
Newcastle under Lyme refuge
Newcastle under Lyme refuge
You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.
Get in touch:
01782 713737
Stoke-on-Trent refuge
Stoke-on-Trent refuge
You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.
Get in touch:
01782 817055
Staffordshire Moorlands refuge
Staffordshire Moorlands refuge
You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.
Get in touch:
01538 267093
Make a complaint
Make a complaint
Sometimes we don’t get things right the first time.
If so, we want to hear about it so we can put things right.
To make a complaint, click the link below and complete our online form.
Press enquiry?
Press enquiry?
Contact our Communications & Marketing Manager
Call: 01782 743883
Email: communications@honeycombgroup.org.uk
Make a donation
Make a donation
No matter how big or small your donation, your money helps us make the future of relationships safer and stronger. Just £1 could change someone’s life.