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Get in touch 0330 0945 559

CALL 0330 094 5559, OR 999 IN AN EMERGENCY

A life-changing decision for a better future
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.

Need someone to talk to or know someone who does?

If you are in immediate danger please call 999

You are NEVER worth the abuse

We know it can be scary to make a change on your own, and if you’re thinking of leaving the person who is hurting you, we want you to stay safe, so make sure you have a plan.

Before you leave keep money, an extra set of keys, important documents, any medicine and spare clothes in a safe place, or with someone you trust, and make sure you have a way to contact us.

Ways to get in touch
Whenever you feel ready to reach out and talk, get in touch and we’ll find the right help for you.
Call us

If you live in North Staffordshire: 0330 0945 559, 9am–5pm, Monday to Friday.

If you live in Derby or Derbyshire: 0133 2985 111, 9am-8pm, Monday to Friday and 10am-4pm Saturday.

If you are in immediate danger please call 999.

Trying to contact us after 5pm?

If we’re not available, we recommend you call:


If you’re worried about your own behaviour, please contact Respect for free: 0808 802 4040

Looking for a refuge?
Continue scrolling down on this page to the section called ‘A life-changing decision for a better future’.
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We’ll only ask for your information that we absolutely need in order to help you. Click here to view our privacy statement
Send us a message and we'll get back to you
Email us

Send us an email at [email protected] and we’ll get back to you as soon as possible.

A life-changing decision for a better future

Newcastle under Lyme refuge

Newcastle under Lyme refuge

You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.

Get in touch:

01782 713737

Stoke-on-Trent refuge

Stoke-on-Trent refuge

You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.

Get in touch:

01782 817055

Staffordshire Moorlands refuge

Staffordshire Moorlands refuge

You deserve the right to live safely and free from fear, and, even if you have to leave things behind, you won’t have to go through this alone.

Get in touch:

01538 267093

Erase your tracks online
Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.
Looking to do something else?

Make a complaint

Make a complaint

Sometimes we don’t get things right the first time.
If so, we want to hear about it so we can put things right.
To make a complaint, click the link below and complete our online form.
Make a complaint

Press enquiry?

Press enquiry?

For press and media enquiries contact:
Alex Green – Head of Communications and Engagement

07970 944176

[email protected]


Laura Weston – Communications and Marketing Manager

07971 590557

[email protected]

Make a donation

Make a donation

No matter how big or small your donation, your money helps us make the future of relationships safer and stronger. Just £1 could change someone’s life.
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Get in touch 0330 0945 559

CALL 0330 094 5559, OR 999 IN AN EMERGENCY

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