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Accessibility

Having trouble viewing our website? We’re here to help.

We hope you take a shine to our website – we’ve tried to make it easy to use, and that means making it as accessible as possible.

If you're using Internet Explorer

In 2022, Microsoft announced that they would stop supporting Internet Explorer. It’s becoming more difficult to maintain our website for multiple internet browsers, and so our website might not function correctly on Internet explorer.

We recommend that you use other internet browsers such as Microsoft Edge, Google Chrome or Firefox.

Changing the language

At the top of the page, click the box that says ‘English’ with the text next to it. In the drop down that appears, simply select your language.

Changing the text size

To increase the text size, hold the ‘Ctrl’ key on your keyboard and scroll the little wheel on your mouse towards the screen.

To decrease the text size, hold the ‘Ctrl’ key on your keyboard and scroll the little wheel on your mouse away from the screen.

If your mouse doesn’t have a scroll wheel, hold down the ‘Ctrl’ key and press + to make things bigger, or Ctrl and – to make things smaller.

Using a screen reader

If you have a visual impairment, you can use a screen reader to ‘read’ the text on screen out loud.

There are several screen readers to choose from, and lots of them are free of charge.

If you are viewing this website on a Windows desktop computer, we recommend using Microsoft Narrator. You can find this by clicking the ‘Windows’ key, scrolling down to the ‘Windows Ease of Access’ folder, and clicking Narrator.

If you use Google Chrome to browse the internet, you can download Chromevox, which works on both Windows and Mac computers.

If you use an Apple iPhone, iMac or iPad, search for ‘Voiceover’ in your settings to activate it.

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Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.

Get in touch 0330 0945 559

CALL 0330 094 5559, OR 999 IN AN EMERGENCY

Cookie & Privacy Policy

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For more information view our cookie policy.

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Privacy Overview

This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
Any cookies that may not be particularly necessary for the website to function and is used specifically to collect user personal data via analytics, ads, other embedded contents are termed as non-necessary cookies. It is mandatory to procure user consent prior to running these cookies on your website.