Get in touch 0330 0945 559

CALL 0330 094 5559, OR 999 IN AN EMERGENCY

I'm a young person who's worried about someone in my family
Know the signs and find the glow

Does something not feel right at home? If you’re worried about someone in your family or have seen something that doesn’t feel right, we’re here to help.

Whether it’s getting in touch with our team directly or telling an adult you can trust to give us a call, we can help you find the best option.

Need someone to talk to or know someone who does?

If you are in immediate danger please call 999

What is domestic abuse?

When it comes to understanding whether or not you or someone you love is in an abusive relationship, always trust your gut.

Domestic abuse is when one person hurts, bullies or controls another person who they are in a relationship with, used to be in a relationship with, or is in the same family. It can happen once or over a long time.

If you are a young person who has seen or heard domestic abuse, you can be affected by it. It might make you feel scared, lonely and unsure of what to do. You might even wonder if it’s your fault. It’s not! You are not alone. There are other young people who have experienced the same as you and there are lots of people who can and will help.

What can you do?
What if people are fighting?

If there’s violence when you are there, it’s important that you stay safe when it happens. Sometimes you might feel like you should try and protect the person who’s being hurt. This can be very risky and you could get hurt yourself. 

If you are scared when there is a fight, you call 999 any time of the day or night and ask for the police.

How we help

We can do to help you by:

  • Listening to you and help you to make sense of what is going on
  • Helping you and the person who is being hurt to keep yourselves safe
  • Talking about what you can do and what support is available for you
  • Offering support to the person who is being abused
  • Providing support for the person responsible for abuse to help them change their behaviour
  • Domestic abuse is not your fault. If you think something isn’t right, don’t wait. Click ‘get in touch’ or ask an adult you trust to call us so we can help you.
What happens when you call?

The first thing we’ll do is talk to you to understand what’s going on. Once we have more information on what we’re seeing or hearing, our experts will recommend the best option for you and your family.

We wont force you into doing anything you and your family don’t feel comfortable with. We’ll be here to help and keep your safety a priority. Trust your gut.

If you think there’s an issue, get in touch with our team so we can help before it’s too late. We’re here for you.

Our promises to you

We’re always by your side

We’re always by your side

If you feel trapped and isolated by abusive behaviour, know that you don’t have to go through this alone. We’ll be here to support and walk alongside you when you need someone to be there. That’s a promise.

We're open to everyone

We’re open to everyone

Anyone can be affected by relationship abuse. That’s why we work with people from all walks of life, all genders and all ages. If we don’t have a programme that’s right for you, we’ll point you in the right direction to ensure you’re taken care of.

We’ll value your safety

We’ll value your safety

We understand that reaching for support isn’t easy. Our expertise and experience means we really do understand how important confidentiality and flexibility is for your safety. We’ll work with you to find a plan that prioritises that.

We’ll respect your choices

We’ll respect your choices

We’ll listen to what you want, and we won’t judge or force you into something that you don’t feel is right for you. No matter what you choose, we’ll make our support work for you.
Find out more about Glow

Imagine a world where no one has to live through an abusive relationship or feel trapped in the cycle of abusive behaviour. That world is possible, but it starts at the heart of the issue, working to end abuse at the source and bringing recovery, education and prevention together to make a lasting impact

Call us

If you live in North Staffordshire: 0330 0945 559 9am–5pm, Monday to Friday.

If you live in Derby or Derbyshire: 0133 2985 111 9am-8pm, Monday to Friday and 10am-4pm Saturday.

If you are in immediate danger please call 999

Trying to contact us after 5pm?

If we’re not available, we recommend you call:

Looking for a refuge?
Send us a message and we'll get back to you
Email us

Send us an email at [email protected] and we’ll get back to you as soon as possible.

Erase your tracks online
Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.

Get in touch 0330 0945 559

CALL 0330 094 5559, OR 999 IN AN EMERGENCY

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