Our promises
At Glow, the promises we make to our customers are life changing. When we stay true to our group values, these are the promises we uphold. They’re specific to our customers’ unique needs, and they are an important part of making sure we’re building trust and making a positive impact on the people we work with.

Need someone to talk to or know someone who does?

Call us: 0330 0945 559

If you are in immediate danger please call 999

We’re always by your side
If you feel trapped and isolated by abusive behaviour, know that you don’t have to go through this alone. We’ll be here to support and walk alongside you when you need someone to be there. That’s a promise.
We’re open to everyone
Anyone can be affected by relationship abuse. That’s why we work with people from all walks of life, all genders and all ages. If we don’t have a programme that’s right for you, we’ll point you in the right direction to ensure you’re taken care of.
We’ll respect your choices
Everyone is different and so is their story. We’ll listen to what you want, and we won’t judge or force you into something that you don’t feel is right for you. No matter what you choose, we’ll make our support work for you.
We’ll value your safety

We understand that reaching for support isn’t easy. Our expertise and experience 

means we really do understand how important confidentiality and flexibility is for your safety. We’ll work with you to find a plan that prioritises that.

Erase your tracks online

Click the ‘Exit Site’ button above to leave our site quickly at any time, or click the button below to learn how to increase your safety when visiting our site or contacting our team.

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