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CALL 0330 094 5559, OR 999 IN AN EMERGENCY

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Help for those experiencing abuse
No matter your age, gender or background, we can provide support to help you put an end to abuse in your relationship. From accommodation to support programmes, our team can help you and your children with an immediate and long term plan.

Need someone to talk to or know someone who does?

Call us: 0330 0945 559

If you are in immediate danger please call 999

How can we help?

We provide the following support:

  • Find a way out of your abusive relationship
  • Access safe accommodation
  • Rebuild your life, with dedicated individual, family and group support recovery support
  • Recognise healthy and unhealthy behaviour to help you make more informed relationship choices in the future
  • Get specialist support and advice on how to stay safe
Get in touch

Need someone to talk to or know someone who does?

Call us: 0330 0945 559

If you are in immediate danger please call 999

Things can change

Lisa’s story

“I wouldn’t say that I’m fixed, I’m a work in progress, but I know I’ve got that helping hand should I need it. I like to be continuously involved with Glow because I feel like I owe them so much. I will always come back to Glow whenever I’m needed.”

< Back to Our Approach

Adilah's story

What was the challenge?

18-year old Adilah fled her family home after they tried to kidnap and force her into a marriage. She came to Glow from Birmingham to receive support and find refuge accommodation.

Adilah felt uneasy about the move, as she knew that her family would no longer support her. After speaking with our staff, Adilah revealed that she was bi-sexual and was not a practising Muslim, which her family did not agree with. The move, as well as feeling stressed about the situation, had an impact on her completing her education.

How did Glow help?

Glow’s initial focus was on Adilah’s safety, so the team worked with the Police and Forced Marriage Unit, which resulted in her parents being cautioned and issued with a five-year ‘forced marriage order’. 

To enable Adilah to continue her education, staff worked with the local college to make sure she could continue her studies. Glow’s refuge provided a safe environment for Adilah to study, develop her skills and keep in touch with her siblings, with a safety plan in place to ensure her safety.

What was the impact?

Thanks to the support from staff, Adilah:

  • Has begun studying at Hertfordshire, with Glow staff helping her to apply for funding
  • Is able to budget and handle her finances
  • Has grown in confidence and engages with Glow for help
  • Feels she can be open about her sexuality
  • Has developed the necessary life skills to move away while studying at university
Adilah's story

What was the challenge?

18-year old Adilah fled her family home after they tried to kidnap and force her into a marriage. She came to Glow from Birmingham to receive support and find refuge accommodation.

Adilah felt uneasy about the move, as she knew that her family would no longer support her. After speaking with our staff, Adilah revealed that she was bi-sexual and was not a practising Muslim, which her family did not agree with. The move, as well as feeling stressed about the situation, had an impact on her completing her education.

How did Glow help?

Glow’s initial focus was on Adilah’s safety, so the team worked with the Police and Forced Marriage Unit, which resulted in her parents being cautioned and issued with a five-year ‘forced marriage order’. 

To enable Adilah to continue her education, staff worked with the local college to make sure she could continue her studies. Glow’s refuge provided a safe environment for Adilah to study, develop her skills and keep in touch with her siblings, with a safety plan in place to ensure her safety.

What was the impact?

Thanks to the support from staff, Adilah:

  • Has begun studying at Hertfordshire, with Glow staff helping her to apply for funding
  • Is able to budget and handle her finances
  • Has grown in confidence and engages with Glow for help
  • Feels she can be open about her sexuality
  • Has developed the necessary life skills to move away while studying at university
Kelly's story

What was the challenge?

Glow became aware of 19 year-old Kelly’s situation when she had applied for supported housing, and she spoke about issues she was having with her ex-partner. Kelly was distressed as a result of her ex-partner stalking, harassing and threatening her both at college and at work.

The experience had become so bad, that Kelly had thoughts of self-harm and planned to commit to suicide. With no support in place, Glow made it their mission to support Kelly and improve her life.

How did Glow help?

Staff worked with Kelly to understand what support she needed. Kelly was initially distrustful of Glow because of past experiences with other agencies which had been unable to help her. 

Staff got to work straight away, supporting Kelly to rebuild her life. Glow assisted Kelly to report her ex-partner to the police, attend police interviews and to access her local GP to get medication for her mental health, as well as emotionally supporting her through this.

Now able to trust Glow, Kelly continued her progress with further support from staff. She attended courses on anger management, positive mental health, one-to-one and group support. As a result, Kelly felt ready to move into her own home.

What was the impact?

As a result of the support Kelly received from Glow, she:

  • Has returned to her employment
  • No longer feels angry or suicidal
  • Has built up a support network of friends
  • Feels empowered, confident and is now independent
  • Understands and seeks help from professionals, rather than ignoring her problems
  • Is now debt free
Kelly's story

What was the challenge?

Glow became aware of 19 year-old Kelly’s situation when she had applied for supported housing, and she spoke about issues she was having with her ex-partner. Kelly was distressed as a result of her ex-partner stalking, harassing and threatening her both at college and at work.

The experience had become so bad, that Kelly had thoughts of self-harm and planned to commit to suicide. With no support in place, Glow made it their mission to support Kelly and improve her life.

How did Glow help?

Staff worked with Kelly to understand what support she needed. Kelly was initially distrustful of Glow because of past experiences with other agencies which had been unable to help her.

Staff got to work straight away, supporting Kelly to rebuild her life. Glow assisted Kelly to report her ex-partner to the police, attend police interviews and to access her local GP to get medication for her mental health, as well as emotionally supporting her through this.

Now able to trust Glow, Kelly continued her progress with further support from staff. She attended courses on anger management, positive mental health, one-to-one and group support. As a result, Kelly felt ready to move into her own home.

What was the impact?

As a result of the support Kelly received from Glow, she:

  • Has returned to her employment
  • No longer feels angry or suicidal
  • Has built up a support network of friends
  • Feels empowered, confident and is now independent
  • Understands and seeks help from professionals, rather than ignoring her problems
  • Is now debt free
More about Glow

Want to know more about who we are and what we do? 

About us
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If you’re a provider or referrer looking for a more extensive listing of our services, following the link to download our service guide.
Our services
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Get in touch 0330 0945 559

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