What was the challenge?
Glow became aware of 19 year-old Kelly’s situation when she had applied for supported housing, and she spoke about issues she was having with her ex-partner. Kelly was distressed as a result of her ex-partner stalking, harassing and threatening her both at college and at work.
The experience had become so bad, that Kelly had thoughts of self-harm and planned to commit to suicide. With no support in place, Glow made it their mission to support Kelly and improve her life.
How did Glow help?
Staff worked with Kelly to understand what support she needed. Kelly was initially distrustful of Glow because of past experiences with other agencies which had been unable to help her.
Staff got to work straight away, supporting Kelly to rebuild her life. Glow assisted Kelly to report her ex-partner to the police, attend police interviews and to access her local GP to get medication for her mental health, as well as emotionally supporting her through this.
Now able to trust Glow, Kelly continued her progress with further support from staff. She attended courses on anger management, positive mental health, one-to-one and group support. As a result, Kelly felt ready to move into her own home.
What was the impact?
As a result of the support Kelly received from Glow, she:
- Has returned to her employment
- No longer feels angry or suicidal
- Has built up a support network of friends
- Feels empowered, confident and is now independent
- Understands and seeks help from professionals, rather than ignoring her problems
- Is now debt free